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Repair quotation

Prepare approximate budgeted costing for the repair work to make sure that approximate costing is proposed the client and acceptance is taken from them to make sure there is not much wide change is there after the work is completed. During the course of work to keep track of the gold and stone details if there are any differences before estimation.

Manage customer details

Get the detailed information about the customer to keep in touch with them for after service contact and for future sales to be used with CRM.

Inform customer after repair

Message the customer when the repair is over through SMS, WhatsApp or voicecall. You can automate this process and the reminders to find if they don’t pick up. This will help to reduce the workload and avoid keeping unnecessary stock on the store.

Order agreement

Have a standard agreement format and get this signed along with the quotation. This could have all the terms and conditions relating to the order services.

Manage jewel repairs

Track thejewels provided for repair and handle multiple jewellery repairs easier using the ACC billing software. Easily assign gold smith/ dealer to manage jewellery repair.

Alert on due date

Alert the staffs about the due date and upcoming delivery of service. This will help to plan the service and deliver it to the customer on time without delay. You can also allocate and manage the service staff work load.